Digital service robots, often referred to as service bots, have gone from the realm of science fiction to genuinely viable technologies in a matter of decades. More than merely cool gimmicks, they have the potential to absolutely revolutionise the modern workforce – if you’re interested in the kinds of waves they’re likely going to make, read on for some of our latest insights on the subject.
Changing Requirements From Human Labour
The main impact that these kinds of technologies will have is in changing the nature of human work. Already, digital service robots have been able to take over many of the more menial, labour-intensive roles once carried out by humans, allowing people to take on more mentally engaging, human-orientated labour functions.
While this side of the issue has often been framed in a negative light, it’s important to look at the many positive effects that robots will have on the modern workforce as well.
Increased Efficiency
When it comes to those kinds of repetitive tasks that robots have already started to undertake, one of the biggest benefits lies in increased efficiency. Simply put, smart robots can be programmed to move much faster than humans, and don’t need to take lunch breaks or be limited to working eight-hour shifts. When operated digitally, they require little by way of human oversight, making them incredibly efficient in multiple areas.
Improved Accuracy
Not only are robots generally more efficient, but they’re also usually more accurate. This is because when you remove the human element from a process, you remove – surprise – the potential for human error.
This isn’t to say that digital service robots can’t go wrong, but rather that with a lot of processes, the probability of a robot messing up may be less than it is with humans. Where accuracy matters, this can be a massive benefit. Where its effect on job losses are concerned, this perhaps isn’t.
Reduced Costs
All of the above means a significant reduction in costs across the board. First of all, businesses can reduce their expenditure on employee-related costs, by hiring fewer people to carry out functions that can be replaced by robots.
Additionally, due to increased efficiency and improved accuracy, other production-related costs can be reduced. These benefits result in increased profit margins, and enable businesses to provide better services to their clients for a lower price.
Safer Working Conditions
Businesses and customers aren’t the only ones who can gain from this workplace revolution – workers also stand to benefit from the introduction of digital service robots to the workforce. Robots can be used to carry out dangerous and repetitive roles, decreasing the risk that their human counterparts will face substantial risks during their workday.
Digital service robots have already taken the world of work by storm, and as they become increasingly advanced, only time will say how they’ll revolutionise the modern workforce.
From increasing efficiency and accuracy, to improving conditions for workers and cutting costs across the board, the workplace of the future will likely be a better, more productive place from which we’ll all stand to benefit.
